Dear Customer,
Our system has detected that your submitted identity verification document has expired. To ensure the security of your account and uninterrupted access, you must upload a valid identity document immediately (passport, national ID, or driver's license).
Required documents:
- A valid identity document (passport, national ID, or driver's license)
- Ensure the document is clear, legible, and complete (no blurs, reflections, or obstructions)
Important: If your identity document is not updated promptly, certain account functions, including withdrawals, trading, or login access, may be temporarily restricted.
Documents are reviewed within 1–3 business days. Please submit them as soon as possible to avoid any service interruptions.
To upload your document, go to the Proof of Identity and Date of Birth section in your account and click the button below:
Sincerely,
Interactive Brokers – Client Services
Upload Identity Document Message Reference Number: 5-51528786592776183-001657
Sent Date: 2025.12.09 20:13:10 -0500
Sent Date: 2025.12.09 20:13:10 -0500
MRN: JFISRPY4CWWZCMBOEW6XLE3BCWNTNY FCX24F4WMRH4HX4DGJVCDDMKVFJFMO 47L5KESCOPUVHYIBMLBR5GTXBVT3WG L5FV4AT34YL55JLAK5DI5K2VLGYE5H%3D%3D%3D:
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